Shipping policy

Last updated: August 15, 2026

Quick Summary

  • Free Shipping: Free standard shipping on all orders in the United States.
  • Processing Time: Typically 1–3 business days.
  • Shipping Time: Estimated 6–9 business days once dispatched (varies by location).
  • Total Delivery Time: 7–12 business days from the order date.
  • Order Tracking: Tracking number provided for all shipments.
  • Issues: Contact us immediately for help with damaged or delayed orders.

We are dedicated to ensuring a seamless and stress-free delivery experience for all our valued customers.

Shipping Destinations

We currently only ship across the United States.

Shipping Costs

We proudly offer free standard shipping on all orders.

Order Processing Time

  • Processing typically takes 1–3 business days from the date your order is placed.
  • Orders placed after the cut-off time 4:00 PM (EST) begin processing on the next business day.

Peak Periods

During peak seasons such as holidays or special sales events, processing times may be slightly extended. We will keep you informed of any significant delays.

Shipping Time

  • After dispatch, shipping time is estimated at 6–9 business days.
  • Shipping duration may vary depending on your location and product availability.

Total Delivery Time

The total estimated delivery time is 7–12 business days from the day the order is placed (including processing and shipping time).

  • Delivery times may vary depending on location and season.

Order Tracking

  • Once your order is dispatched, you will receive an email with your tracking number.
  • You can track your shipment on our tracking page.

Order Cancellation

We allow cancellations within 4 hours of placing an order, provided the order has not yet been shipped.

Damaged or Lost Orders

If your order arrives damaged or does not arrive within the expected timeframe, please contact our customer service team. We will promptly assist you with replacements or refunds.

Policy Updates

This policy may be updated periodically. Changes take effect immediately upon posting on the website.

Contact Information

Shop Name: Azura 
Company Name: Rockstone Commerce LLC
Company Registration Number: 2025-001824712

Business address:
312 W 2nd Street, Suite A2299, Casper, WY 82601, United States

Warehouse address:
345 Nelson St SW, Atlanta, GA 30313, United States

📧 Email: support@azurashop.com
📞 Phone: +1 708 201 7416
Contact form: Click here

If you have any questions, our support team is happy to assist.